Support
Everything you may need to know before and after placing your Nayaab order.
No. Nayaab currently accepts prepaid orders only. All payments are processed securely through Razorpay.
You can complete your order using the payment options available through Razorpay, including supported cards, UPI, net banking, and wallets.
Nayaab orders are shipped through Shiprocket and its delivery partner network.
Once your order is dispatched, tracking details will be shared through the contact information provided at checkout.
Returns are accepted only in case of a genuine manufacturing defect, fabric defect, or damage.
No. We do not offer exchanges.
The product must be unused, unwashed, unaltered, and returned with original tags and packaging intact.
Refunds are processed only after the returned item passes quality inspection.
Please refer to the size guide provided on the website. If you are unsure, contact our team before placing your order.
Yes. Our team can help guide you with silhouette, occasion, and styling suggestions based on the piece you are considering.
Dry clean only. Store in a cool, dry place away from direct sunlight and moisture. Handle embroidery, tassels, trims, and delicate detailing with care.
